Jorgensen's Cafe
Waterville, ME
I have been so reluctant to post this blog..
But, I feel like I have waited long enough.
I have spent enough money and time here.
The good memories I've created here will never outweigh the disappointment I feel every time I've entered this establishment within the last 6 months or so. The only thing that keeps me coming back is the fact they serve the best coffee in town and it requires little to no responsibility of the staff.
I now refuse to order any food from here..
Not only do they often forget about you.. but even worse..
When they do make your food it takes FORfuckingEVER.
The last time I ordered food from here I was with a friend.
We both ordered the pesto chicken salad.
Keep in mind, nothing about this salad is cooked/heated.
Twenty five minutes goes by, no salad.
Thirty-five minutes.. so I go up to ask about it.
"Hey, are our salad ready by any chance? It's been about a half hour?"
She goes out back
"Oh, yes, they're making them right now."
lol, fucking forgot... obviously.
Another fifteen minutes goes by.. I've had it.
I go up and kindly ask for my money back.
I never am one to create a scene so I waited for the people in line to order.
She did kindly give my my salad and my money back.. but come on.
This is not the first time I've waited this long. Also, this isn't the first time I've seen/heard people getting their money back because of the ridiculous wait time.
I think as a general rule, if you claim to be a cafe and serve "quick" items such as bagels, salad, wraps, and breakfast sandwiches, I should be able to come in on my lunch break and leave with food within a half hour.
Instead you better prepare yourself to return to work an hour late, hungry and pissed off.
It is too bad this has happened.
I did recently learn that Jorgensen's Cafe is under new ownership.
I am not sure of when this happened but I can tell.
I used to know (by face at the least) all of the staff.. they were always friendly and organized.
The food came out of the kitchen within a reasonable about of time and tasted good.
This place for me has never been over-the-top good, but it was always reliable and quick.
Now when you go in, and even though they are standing behind the counter they barely notice you..
They're unorganized and seem to be stressed out.
The bathroom is always a mess too.
Bottom line, I'm really disappointed and sad.
I will continue to get my morning coffee on my way to work and just bring my breakfast from home.
I can not sit and wait 25 minutes for a bagel again without causing a scene.
I know I am not the only one that feels this way..
Maybe one day we will have the Jorgensen's Cafe we all new and loved.
If not, there are plenty of other places to eat in Waterville :)
Happy Eating.
